Privacy Policy

At Trang An Ninh Binh, we respect your privacy and are committed to protecting your personal information when you use our website and services.

This policy explains how we collect, use and protect your data.

1. Information We Collect

When you contact or book services, we may collect:

  • Full name
  • Phone number
  • Email address
  • Service request details (date, itinerary, number of people…)
  • Booking-related information

This information is provided when you:

  • Fill out a contact form
  • Contact via Zalo / WhatsApp
  • Call us directly

2. How We Use Your Information

We use your information to:

  • Provide service consultation
  • Send pricing and booking confirmation
  • Support you during your trip
  • Improve our services

We do not use your information for spam or unwanted marketing.

3. Data Protection

We are committed to:

  • Not selling or sharing your data with unauthorized third parties
  • Using your information only for service purposes
  • Protecting your data from unauthorized access

In some cases, your information may be shared with partners (drivers, guides…) only to fulfill your booking.

4. Data Storage

Your information may be stored internally to:

  • Manage service history
  • Provide customer support

We keep your data only as long as necessary.

5. Your Rights

You have the right to:

  • Request access to your data
  • Request correction or deletion
  • Refuse further contact

Please contact us to make these requests.

6. Cookies and Analytics

Our website may use cookies to:

  • Improve user experience
  • Analyze website traffic (e.g. Google Analytics)

This data does not identify you personally.

7. Contact Us

If you have any questions about this policy:

👉 Phone / WhatsApp: +84 986 263 917
👉 Email: tranganninhbinh68@gmail.com